1. International freight for the difference

Shanhai Xincheng Procurement Platform is free of basic international freight for materials imports of integrated circuits (IC)

Due to the overweight situation of some models (such as fans, cables, modules, etc.) procurement, large volume or heavy weight, the customer needs to pay the total freight difference beyond part.When there is an overweight, our customer service staff will contact you to remind you to make up the shipping cost.

2. Tariffs, commodity inspection, 3C costs

According to national customs regulations:

Integrated circuit (IC) class imported tariff -free

Non-integrated circuit components (such as relay, passenger filter, attenuation, various modules, cables, etc.) may need an additional 3%-12%tariffs of 3%-12%

Switching, fuse, gas discharge pipes, etc. need commodity inspection and 3C certification costs. If the order you submit is a model that needs to pay tariffs or other customs declaration costs, our customer service staff will notify you as soon as possible and inform the supplementary related matters.

3. About the embargo model

Shanhai XinchengStrictly abide by the relevant export restrictions of overseas suppliers, and any model involving export restrictions/embargo will not be purchased for order. The specific situation must be determined according to the supplier's shipment.Sometimes it may occur temporarily before the delivery is informed of the export restriction/scope of the embargo, and the refund of the bill is required.Any loss caused by this, Shanhai Xincheng will not bear responsibility.We have a deep apology to bring you inconvenience, please forgive me.

4. Order review mechanism

Due to the tariffs, embargo and other conditions that may exist,Shanhai XinchengSet the order review mechanism.After the user is successfully submitted to the order, it is necessary to confirm the order by the customer service staff of Shanhai Xincheng, and pay after no problem.The specific status of the order review can be logged in to the membership center for viewing, or contact customer service online for details.

5. Model data update delay problem

All data from Shanhai Xincheng website comes from the corresponding supplier, and basically guarantee real -time updates.However, because supplier inventory data is not timely to be open or supplied by the supplier website itself, there may be some errors such as the spot price and inventory information you see when purchasing.After the order is successfully placed, if the order status is updated toAvailable ordersPlease pay as soon as possible to avoid changes in prices and inventory.If you have any questions, our customer service staff will contact you as soon as possible. 

Reminder: After submitting the order, please ensure that the order status is indeed updated asAvailable ordersAfter payment, other problems are avoided after payment.